WARRANTY REPAIR SERVICE



When your RV has an issue, the last thing you want to do is haggle with the repair shop about your warranty. That’s why at Tulsa RV, we accept ALL VALID MANUFACTURER WARRANTIES. When you bring your RV to us, you will never have to worry about the quality of the work or hunt around for someone to do the job.

Having had an opportunity to work with all sorts of warranties and types of coverage, we endorse CornerStone RV coverage and offer it here with the units we sell.

Check out the average repair costs here; wouldn’t you much rather be paying the deductible?

 

MOTORHOME WARRANTY COVERAGE

 

(Based on the standard deductible, and average repair costs are based on actual claims experience.)

NATIONWIDE PROTECTION:

Your Cornerstone coverage is good wherever you drive throughout the United States and Canada. While we would prefer you come see us of course, that may not be an option if you find yourself stranded somewhere.

TRANSFERABLE:

If you sell your unit, you can transfer coverage to the next owner, increasing the resale value of your unit. This is a wonderful selling point for later and shows that you put a lot of care and planning into your purchase.

LOW OR NO DEDUCTIBLE OPTIONS:

All plans come with a low standard deductible of $100 per occurrence. $200, $250 and $500 deductible options are also available. Additionally, for new units, a $0 deductible option is available. Unless you select the $0 deductible option, your deductible will be reduced by $50 if you return to Tulsa RV for repairs on new units purchased here.

TOLL-FREE ASSISTANCE:

Should you need help with a claim or have questions, you can call toll-free for assistance at 1-866-912-2768.

 

Coverage Types:

 

Motorhome Chassis Coverage

ENGINE (Gas or Diesel)

All internally lubricated engine parts including pistons, piston rings, crankshaft and main bearings, fly wheel, connecting rods and bearings, camshaft and bearings, timing chain or belt, timing gears, tensioners/guides, intake and exhaust valves, valve springs, valve guides, oil pump and oil pump housing, push rods, rocker arms, rocker arm shafts, hydraulic and solid lifters, intake and exhaust manifold, distributor shaft and housing, harmonic balancer, metal valve covers, timing gear cover, air filter and housing, water pump, vacuum pump, thermostatically controlled air intake, oil pan; *engine block and heads.

*NOTE: Items marked with an * are covered only if damaged by the failure of an internally lubricated moving part.

DIESEL ENGINE

All covered engine parts shown under “ENGINE” plus fuel injectors (except for contamination), fuel injection pump, fuel heater, all internally lubricated parts contained within the turbocharger housing, waste gate and intercooler. Turbocharger housing is covered due to the failure of an internally lubricated part.

TRANSMISSION

All internal parts; torque converter; vacuum modulator; mounts; covers, pans and cases*, cooler and metal cooler lines.

TRANSFER UNIT

All internally lubricated parts contained within the transmission case, including but not limited to bearings, bushings sprockets, chains, sleeves and gears, viscous coupler, shift forks.

DRIVE AXLE ASSEMBLY (Front and Rear)

All internal parts contained within the differential housing, transaxle housing and final drive housing. Axel shafts, constant velocity/tripod joints, universal joints, drive shafts, hub bearings, supports, ring and pinion gears, spider gears, side gears, bushings, bearings, spacers, yokes, axle shafts, lock rings, retainers, axle bearings, hubs, differential housing*, transaxle housing*, and final drive housing*.

SUSPENSION (Front and Rear)

McPherson struts (excluding replaceable cartridge), strut bar and bushing, upper and lower control arms, shafts and bushings, upper and lower ball joints, steering knuckles, wheel bearings, stabilizer shaft, linkage and bushings, kingpin and bushing, torsion bars, spindle and spindle supports, coil and leaf springs, shackles and shackle bushings, height sensor, compressor, lines and bags, rubber suspension systems, air dryer.

STEERING

All internally lubricated parts of the steering gear box, rack and pinion gear, power steering pump, main and intermediate steering column shafts and couplings, cooler and metal cooler lines, power cylinder, Pitman arm, idler arm, tie rod and tie rod ends, steering damper, center link, drag link, control valve and cylinder, tilt/telescoping steering assembly, gear housing*.

BRAKES

Master cylinder; power assist booster, wheel cylinders, combination valves, equalizer valve, hydraulic control unit, brake pedal assembly, hydraulic lines and fittings, disc calipers, power brake cylinder, backing plates, clips, springs, and retainers, self-adjusters, parking brake linkage and cables, rear actuators.  

AIR CONDITIONING

Compressor; compressor mounting brackets; clutch, clutch pulley, clutch coils, condenser, evaporator, POA valve, suction valve, accumulator, orifice tube, temperature control programmer, power module, idler pulley and bearing, receiver-dryer, blower motor, blower motor fan, high/low cut off switches, pressure cycling switch, ducts and outlet hoses, AC control head.

ELECTRICAL

Starter, alternator, voltage regulator, distributor, wiring harness, solenoid, relays, coils, manually operated switches, front and rear wiper motors, gauges, window motors and controls, power antenna and motors, seat motors, power door locks, cruise control transducers, engagement switch and servo, turn signal switch, horn, horn switches, remote control mirror motors, remote control spotlight system, dashboard clock, dual battery paralleling switch, back-up alarm, window defrosters.

FUEL DELIVERY

Fuel pump, fuel tanks, metal fuel lines, metal fittings, fuel pressure regulator, fuel distributor, fuel injection pump, fuel injectors (except for wear and tear or contamination), vacuum assist booster pump, auxiliary tank switch.

ELECTRONICS

Fuel injection sensors, control module and injectors, electronic ignition module, electronic anti-detonation sensors and controller, electronic driver information display and module, electronic mixture control unit and sensors, electronic anti-lock brake system (ABS), relays.

HEATING/COOLING

Water pump including impeller shaft, bearings and bushings, radiator; radiator brackets, engine thermostat, heater core, fan, fan clutch, fan motor and controller module, coolant recovery unit, fan shroud, electric block heater, heater ducts and cabins.

CHASSIS FRAME

Metal frame only.

INTERIOR AND EXTERIOR

Hood hinges, hood latches, hood gas cylinders, hood springs, door handles, door hinges, seat tracks, courtesy map light assembly, glove box and door hinges, glove box lock, shift lever.

SEALS AND GASKETS

New Units: Seals and gaskets for all components are covered.

Used Units: Seals and gaskets for all covered components are covered only in connection with the repair or replacement of a covered component listed above.

Motorhome Coach Coverage

HOT WATER HEATER

Inner tank, pressure valve, burner assembly, thermostat, thermocouple, gas valve, electronic ignition assembly, P.C board, heating elements, wiring harness and switches, fittings, connections, control panel.

WASTE SYSTEM

Fittings and piping in relation to shower, sink(s) and toilet (except electrical). Toilet (except electrical toilets), holding tanks, vacuum breaker, gate valves, inlet valve, ball valve, fittings, connections, probe harness and traps, (excluding probes) are covered.

FRESH WATER SYSTEM

Water pump, compressor, water tank, water lines, fittings (CPVC Excluded), basic faucets and probe harness (excluding probes).

AIR CONDITIONING

(Roof-mounted 110V or central) Compressor, evaporator, capacitors, relays, thermostat, condenser, heat pump, fans, PC boards, heating elements, heat strips, control panel, accumulator, expansion valve, receiver dryer, blower motor, bathroom vent motor, high/low cut off switch, switches, electronic module, reversing valve, pressure cycling switch, ducts and ductwork.

RANGE AND OVEN

Burner assembly, igniter, ignition assembly, thermostat, thermocouple, burner valves, microwave oven, convection oven, power hood, PC board, fittings, connections and oven control valve.

L.P GAS SYSTEM

Regulators, gas bottles, (except valves), mounting brackets, gauges, pigtails, LP lines, fittings, connections, automatic shut off system and shut off switches. LP detectors are covered; however, LP detectors are added components. Coverage applies to LP detectors that are Factory Installed or Factory Approved Dealer Factory Installed. LP detectors purchased by YOU and installed by non-Factory Installed or non-Factory Approved Dealer Factory Installed will NOT be covered.

HEATING SYSTEM

Furnace igniter, burner assembly, gas valve, thermostat, blower motor and assembly, heat pump, heat strips, fan motor, fans, fittings, connections, ducts, ductwork, PC board, thermocouple, relays and switches.

REFRIGERATOR

Thermostat, 2-way or 3-way cooling unit, burner assembly, igniter, control panel, PC board, thermocouples, eyebrow board and lower board, relays, switches, fittings, connections, electric heating elements and wiring harness.

AUXILLiARY POWERPLANT/GENERATOR (FACTORY INSTALLED OR FACTORY APPROVED DEALER INSTALLED)

All internally lubricated parts of the power plant engine, starter, switches, voltage regulator, generator assembly, cylinder block and head if damaged by the failure of an internally lubricated part, power converter, hour meter, inverter, interior monitor/control panel, and PC board. The carburetor and portable generator units are excluded.

POWER STEP

Power step motor and power step control module, interior monitor/control panel.

ELECTRICAL SYSTEMS

Inverters, power cable, monitor panel, modular circuit boards, electric heater, wiring, basic switches and outlets.

AUDIO SYSTEMS (FACTORY INSTALLED OR FACTORY APPROVED DEALER INSTALLED)

Non-in dash stereo receiver, cassette and/or CD player.

CONVERTER/BATTERY CHARGER

Cooling fan and motor, electric relays and circuit board.

VENTILATION AND EXHAUST FANS

Thermostat, switches, relays and motors.

AWNINGS

Springs assemblies left and right side, awning motor (fabric, awning tube and lifter arms excluded).

SLIDE-OUT ROOM(S)

Motors, hydraulic/electric pump/jack assembly, actuators, lines, fittings, cylinders, electric motor, worm gear, gears, boots, electric switch, and wiring harness.

LEVELING SYSTEM

Motor, hydraulic/electric pump, actuators, jack assembly, lines, fittings, cylinders, electric motor, worm gear, gears, electric switch, wiring harness.

SEALS AND GASKETS

New Units: Seals and gaskets for all covered components are covered.

Used Units: Seals and gaskets for all covered components are covered only in connection with the repair or replacement of a covered component listed above.

Coverage Options

$500 TOWING OPTION*

Increases towing benefits on SELECT COVERAGE to $500 per occurrence

$1,000 TOWING OPTION

Increases towing benefits to $1,000 per occurrence

DELUXE COMPONENTS (Select Coverage) *

Rear monitor system, ice maker, trash compactor, central vacuum cleaner system, washing machine, clothes dryer, water purifier, dishwasher, in-sink disposal, ice maker, freezer, external barbecue, kitchen center (FACTORY INSTALLED OR FACTORY APPROVED DEALER INSTALLED), electronic entrance system, remote electronic entrance system, factory installed thermometer, factory installed compass, Computer dash printed circuit boards, central locking system, factory installed anti-theft system, power seat computer, electric fireplace, Solar recharging system panels, regulators and wiring and aqua heat system.

AUDIO VISUAL PACKAGE (Select Coverage) *

Television set(s) (50” or less), TV Antenna motors, stereo system including CD/DVD/MP3, VCR, tape deck, GPS navigation system, satellite dish motor and receiver.

DELUXE AUDIO VISUAL PACKAGE (Ultimate Coverage)

Television set(s) up to 60” (maximum of four (4) sets); perimeter warning system.

SEALS AND GASKETS – USED UNITS (Select Coverage)*

Seals and gaskets for all covered components are covered independently or in conjunction with a covered repair.

*Included with Ultimate Coverage

Ultimate Coverage

Provides coverage for virtually every mechanical, electrical and electronic component of your new or pre-owned recreational vehicle.

Ultimate coverage includes all components covered under Select Coverage plus hundreds of other components including most of the Coverage Options available for Select Coverage*. The coverage is so comprehensive that if it’s not in a short list of exclusions, it is covered.

LIMITATIONS*:

-Maintenance items (i.e. tune-ups, spark plugs, air filters, brake pad, rotors, wiper blades, belts, hoses)

-Exhaust system (except manifold)

-Manual/hydraulic clutches

-Trim, molding, carpeting, flooring, paint, upholstery, glass

-Tires, wheels and rims

-Batteries, battery cables

-Breakdown caused by contaminants, foreign objects, improper use, lack of fluids and/or required maintenance

*See Service Contract terms and conditions for full details of coverages and exclusions.

DIESEL WRAP COVERAGE

Designed to “wrap” around the 5 year/100,000 mile factory powertrain warranty. Provided ULTIMATE COVERAGE for all components other than those covered under the factory powertrain warranty (Engine & Diesel Engine, Transmission, Transfer Unit and Drive Axel Assembly components)

ADDITIONAL BENEFITS:

SUBSTITUTE TRANSPORTATION

Up to $500 for reimbursement for substitute transportation.

ADDITIONAL  RENTAL

Up to $250 additional reimbursement for substitute transportation in cases of covered major component failures (Engine, Transmission, Drive Axle)

SERVICE CALLS

Up to $200 for on-site service calls for covered repairs.

TOWING

Up to $300 for SELECT COVERAGE / $500 for ULTIMATE COVERAGE for towing benefits for covered repairs.

TRIP INTERRUPTION BENEFIT

Reimbursement up to $600 for travel/lodging expenses if overnight repairs are required while travelling more than 100 miles from home.

FOOD SPOILAGE REIMBURSEMENT

Up to $150 for food spoilage due to refrigerator failures.

MANUFACTURER’S WARRANTY DEDUCTIBLE

Reimbursement for the deductible charge up to $100 per occurrence for a deductible on a repair under the manufacturer’s warranty that would have been covered under the terms of your contract.

 

TRAVEL TRAILER COVERAGE 

 

 (Based on the standard deductible, and average repair costs are based on actual claims experience.)

NATIONWIDE PROTECTION:

Your Cornerstone coverage is good wherever you drive throughout the United States and Canada. While we would prefer you come see us of course, that may not be an option if you find yourself stranded somewhere.

TRANSFERABLE:

If you sell your unit, you can transfer coverage to the next owner, increasing the resale value of your unit. This is a wonderful selling point for later and shows that you put a lot of care and planning into your purchase.

LOW OR NO DEDUCTIBLE OPTIONS:

All plans come with a low standard deductible of $100 per occurrence. $200, $250 and $500 deductible options are also available. Additionally, for new units, a $0 deductible option is available. Unless you select the $0 deductible option, your deductible will be reduced by $50 if you return to Tulsa RV for repairs on new units purchased here.

TOLL-FREE ASSISTANCE:

Should you need help with a claim or have questions, you can call toll-free for assistance at 1-866-912-2768.

TRAVEL TRAILER SELECT COVERAGE FEATURES 

HOT WATER HEATER

Inner tank, pressure valve, burner assembly, thermostat, thermocouple, gas valve, electronic ignition assembly, P.C board, heating elements, wiring harness and switches, fittings, connections, control panel.

WASTE SYSTEM

Fittings and piping in relation to shower, sink(s) and toilet (except electrical). Toilet (except electrical toilets), holding tanks, vacuum breaker, gate valves, inlet valve, ball valve, fittings, connections, probe harness and traps, (excluding probes) are covered.

FRESH WATER SYSTEM

Water pump, compressor, water tank, water lines, fittings (CPVC Excluded), basic faucets and probe harness (excluding probes).

AIR CONDITIONING

(Roof-mounted 110V or central) Compressor, evaporator, capacitors, relays, thermostat, condenser, heat pump, fans, PC boards, heating elements, heat strips, control panel, accumulator, expansion valve, receiver dryer, blower motor, bathroom vent motor, high/low cut off switch, switches, electronic module, reversing valve, pressure cycling switch, ducts and ductwork.

RANGE AND OVEN

Burner assembly, igniter, ignition assembly, thermostat, thermocouple, burner valves, microwave oven, convection oven, power hood, PC board, fittings, connections and oven control valve.

L.P GAS SYSTEM

Regulators, gas bottles, (except valves), mounting brackets, gauges, pigtails, LP lines, fittings, connections, automatic shut off system and shut off switches. LP detectors are covered; however, LP detectors are added components. Coverage applies to LP detectors that are Factory Installed or Factory Approved Dealer Factory Installed. LP detectors purchased by YOU and installed by non-Factory Installed or non-Factory Approved Dealer Factory Installed will NOT be covered.

HEATING SYSTEM

Furnace igniter, burner assembly, gas valve, thermostat, blower motor and assembly, heat pump, heat strips, fan motor, fans, fittings, connections, ducts, ductwork, PC board, thermocouple, relays and switches.

REFRIGERATOR

Thermostat, 2-way or 3-way cooling unit, burner assembly, igniter, control panel, PC board, thermocouples, eyebrow board and lower board, relays, switches, fittings, connections, electric heating elements and wiring harness.

AUXILLIARY POWERPLANT/GENERATOR (FACTORY INSTALLED OR FACTORY APPROVED DEALER INSTALLED)

All internally lubricated parts of the power plant engine, starter, switches, voltage regulator, generator assembly, cylinder block and head if damaged by the failure of an internally lubricated part, power converter, hour meter, inverter, interior monitor/control panel, and PC board. The carburetor and portable generator units are excluded.

POWER STEP

Power step motor and power step control module, interior monitor/control panel.

ELECTRICAL SYSTEMS

Inverters, power cable, monitor panel, modular circuit boards, electric heater, wiring, basic switches and outlets.

AUDIO SYSTEMS (FACTORY INSTALLED OR FACTORY APPROVED DEALER INSTALLED)

Non-in dash stereo receiver, cassette and/or CD player.

CONVERTER/BATTERY CHARGER

Cooling fan and motor, electric relays and circuit board.

SURGE/ELECTRICAL TRAILER BRAKES

Master cylinder, wheel cylinder, hydraulic or electric brake actuator, drums, backing plates, breakaway switch, and magnets.

TRAILER SUSPENSION SYSTEM

Coil and leaf springs, axles, spindles, spindle supports, wheel bearings (visible play only), and shackles, shackle bushings, actuators. Wheel hubs if damaged by covered component.

POP UP TRAILERS

Manual or electric crank assembly and cables.

VENTILATION AND EXHAUST FANS

Thermostat, switches, relays and motors.

AWNINGS

Spring assembles left and right side, awning motor (fabric, awning tube and lifter arms excluded).

SLIDE-OUT ROOM(S)

Motors, hydraulic/electric pump/jack assembly, actuators, lines, fittings, cylinders, electric motor, worm gear, gears, boots, electric switch, and wiring harness.

LEVELING SYSTEM

Motor, hydraulic/electric pump, actuators, jack assembly, lines, fittings, cylinders, electric motor, worm gear, gears, electric switch, wiring harness.

SEALS AND GASKETS

New Units: Seals and gaskets for all covered components are covered.

Used Units: Seals and gaskets for all covered components are covered only in connection with the repair or replacement of a covered component listed above.

ADDITIONAL BENEFITS:

SERVICE CALLS

Up to $200 for on-site service calls for covered repairs.

TOWING

Up to $300 for SELECT COVERAGE / $500 for ULTIMATE COVERAGE for towing benefits for covered repairs.

TRIP INTERRUPTION BENEFIT

Reimbursement up to $600 for travel/lodging expenses if overnight repairs are required while traveling more than 100 miles from home.

FOOD SPOILAGE REIMBURSEMENT

Up to $150 for food spoilage due to refrigerator failures.

MANUFACTURER’S WARRANTY DEDUCTIBLE

Reimbursement for the deductible charge up to $100 per occurrence for a deductible on a repair under the manufacturer’s warranty that would have been covered under the terms of your contract.

Coverage Options

$500 TOWING OPTION*

Increases towing benefits on SELECT COVERAGE to $500 per occurrence

$1,000 TOWING OPTION

Increases towing benefits to $1,000 per occurrence

DELUXE COMPONENTS (Select Coverage) *

Rear monitor system, ice maker, trash compactor, central vacuum cleaner system, washing machine, clothes dryer, water purifier, dishwasher, in-sink disposal, ice maker, freezer, external barbecue, kitchen center (FACTORY INSTALLED OR FACTORY APPROVED DEALER INSTALLED), electronic entrance system, remote electronic entrance system, factory installed thermometer, factory installed compass, Computer dash printed circuit boards, central locking system, factory installed anti-theft system, power seat computer, electric fireplace, Solar recharging system panels, regulators and wiring and aqua heat system.

AUDIO VISUAL PACKAGE (Select Coverage) *

Television set(s) (50” or less), TV Antenna motors, stereo system including CD/DVD/MP3, VCR, tape deck, GPS navigation system, satellite dish motor and receiver.

DELUXE AUDIO VISUAL PACKAGE (Ultimate Coverage)

Television set(s) up to 60” (maximum of four (4) sets); perimeter warning system.

SEALS AND GASKETS – USED UNITS (Select Coverage)*

Seals and gaskets for all covered components are covered independently or in conjunction with a covered repair.

*Included with Ultimate Coverage

Ultimate Coverage

Provides coverage for virtually every mechanical, electrical and electronic component of your new or pre-owned recreational vehicle.

Ultimate coverage includes all components covered under Select Coverage plus hundreds of other components including most of the Coverage Options available for Select Coverage*. The coverage is so comprehensive that if it’s not in a short list of exclusions, it is covered.

LIMITATIONS*:

-Maintenance items (i.e. tune-ups, spark plugs, air filters, brake pad, rotors, wiper blades, belts, hoses)

-Exhaust system (except manifold)

-Manual/hydraulic clutches

-Trim, molding, carpeting, flooring, paint, upholstery, glass

-Tires, wheels and rims

-Batteries, battery cables

-Breakdown caused by contaminants, foreign objects, improper use, lack of fluids and/or required maintenance

*See Service Contract terms and conditions for full details of coverages and exclusions.